Courteous and Professional

by Bonnie E. Morgan (Charlotte, NC) on January 29, 2016
Department: Sales

I saw an Internet Ad for a car I was interested in. I emailed Everett and got a prompt message back from Dillan Crisp. I emailed him the next day and let him know we were going to drive up from Charlotte to see the car. When we arrived he had the car sitting right in front of the building ready to test drive. He was very courteous and professional and we bought the car. After coming home we realized we had not gotten the owners manual or a second key. I was told that many times these are not with the used cars when Everett gets them. And I am sure they are not. But........ Everett was able to get us a second key and our owners manual arrived by UPS today. Dillan is a very good salesman and we would use him and Everett again. Thank you for your good service to us.   -Bob and Bonnie

Our reply

Thank you for choosing to purchase your vehicle from Everett. We are happy to hear that Dillan and the Everett team took excellent care of you before, during and after the sale. Enjoy the new ride and come see us whenever you are in the market again.

Thanks,
Dave Everett


Excellent Care

by Bobby Ray Belcher (Granite Falls, NC) on January 24, 2016
Salesperson: Jeff Clark
Department: Sales

Excellent care, Jeff really took his time with my wife and made her very comfortable!! To find the right car.

Our reply

Thank you for your business! Enjoy the new ride and come back and see us.

Dave Everett


Excellent Treatment

by James R Hudgins (Marion, NC) on January 24, 2016
Department: Sales

Silas was our salesperson excellent treatment from everybody at morganton. however we went to hickory and they did not want to make a fair deal.

Our reply

We appreciate your business and your feedback. Although we are happy to hear that our Morganton team did an excellent job, we never want our customers to have a lesser experience at any of our other stores.

Thanks, Dave Everett


Loving Our New Terrain

by Bobby Belcher (Granite Falls, NC) on January 23, 2016
Salesperson: Jeff Clark
Department: Sales

Hi Thank you so much for helping me get my wife the car she wanted she loved Jeff he made her very comfortable . Randy thanks for working with us We got a beautiful GMC Terrain SLT and we love it. You guys made the experience easy with no pressure! Thanks again, Bobby Belcher

Our reply

Bobby,

We're thrilled to hear you and your wife are loving the new Terrain. Come back and see us anytime.

Thanks,

Dave Everett


I Love My Cruze and Everett Chevrolet!

by Rebecca A Hogan (Morganton, NC) on January 15, 2016
Department: Sales

I had my heart set on a Cruze and thanks to Neil, Silas and Chris not only was I able to realize my dream, but got a terrific deal AND was also able to purchase a Sonic for my son. My previous car buying experience left me with horrible anxiety as I headed in Everett Chevrolet but the folks here are just top notch! Thank you all from the bottom of my heart. I LOVE MY CRUZE AND EVERETT CHEVROLET!

Our reply

Rebecca, congratulations on getting your dream Cruze! We were very happy to help you get your car and a car for your son. We just love hearing feedback like this from customers. Enjoy the new Cruze!

Thanks for your business!

Dave Everett


Outstanding Customer Service

by CL SCOTT (Upper Marlboro, MD) on January 9, 2016
Department: Sales

Many thanks to Everett Chevrolet Buick GMC of Morganton and especially to Silas Huskins, sales person.  He was patient, attentive, knowledgeable and provided OUTSTANDING customer service.  I could not ask for a better experience and will definitely introduce family and friends to Everett Chevrolet and the NC hospitality! 




Our reply

Thanks for choosing to do business with Everett in Morganton! We appreciate your feedback as well. Enjoy the new ride!

Thanks,

Dave Everett


Great Experience and Great Staff!

by James Wayne Warren (Mount Holly, NC) on January 8, 2016
Salesperson: Ramiro Garcia
Department: Sales

I had a great experience and a great salesperson. The staff was very friendly and treated me well. I felt no pressure and was happy with everything done for me. Your staff should be congratulated!!!!!

Our reply

Thank you for your business and your review. We love hearing great feedback about our customers' experiences. Come see us anytime!

Thanks again,

Dave Everett


Buy With Complete Confidence at Everett

by Garry Redman (Kannapolis, NC) on December 30, 2015
Department: Sales

My experience purchasing my vehicle was very professional and I will recommend this dealership to anyone who wishes to purchase a vehicle with complete confidence.

Mr. Huskins has such calm honesty that I felt no need to keep shopping and I made my decision .

Thank you.

Garry.


Our reply

Garry,

Thank you for choosing to do business with Everett. We value your feedback and are happy that the Everett Team delivered a great experience and a great deal. Enjoy the new ride.

Thanks,

Dave Everett


Very Nice Dealership in Morganton NC

by Tom Sawyer (Swannanoa, NC) on December 28, 2015
Department: Sales

Very nice Dealership and sales personnel. I purchased my last 3 vehicles from Rooster Bush. This was my first visit to your Dealership, nice improvements to showroom. Neil Parsons is a great asset to your business. Silas was a very good young salesman.

I am a retired GMAC employee, and very dedicated to GM.

Our reply

Thank you for your business, Tom. After purchasing the dealership from Rooster Bush, we went to work on remodeling and updating the facility. I'm glad to hear that you appreciate the improvements. We have a great team at work there and hope you will come back to us again. Thank you for being a loyal GM customer too!

Dave Everett


5 Star Review

by James M Smith (Mills River, NC) on December 24, 2015
Salesperson: Rusty Lutz
Department: Sales


Our reply

Thank you for your 5-star review, James! We were happy to make your auto purchase experience a great one.

Thanks, Dave Everett


Another Great Everett Experience

by Diane B Fields (Hickory, NC) on December 17, 2015
Salesperson: Dennis Spencer
Department: Sales

Dennis Spencer made our buying experience very agreeable. He answered questions, made demos available, explained the vehicle thoroughly without any pushing and was helpful each time we stopped by as we made up our mind. When it was time to purchase he made sure he understood exactly our specs and found and had the vehicle ready quickly.

Our reply

Diane,

Thank you for continuing to do business with Everett. We appreciate you and value your feedback. Glad to hear that Dennis made purchasing another Everett vehicle a pleasant experience. We'll see you next time.

Thanks,

Dave Everett


Everyone is Great!

by Vivian Bush (Valdese, NC) on December 13, 2015
Salesperson: Cody Donadio

Altho I'm partial to Cody, I've bought 2 vehicles, sold 2 vehicles, had service done, etc. Everyone is great!! Wouldn't go anywhere else.

Our reply

Vivian,

We're glad you keep returning to the Everett Team. We appreciate your business and hope to keep meeting all your automotive needs.

Thanks, Dave Everett


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About Everett Chevy

Everett Chevrolet Buick GMC was founded in 1967 to serve the greater Hickory area. Family owned and operated for more than four decades, Everett offers customers the best selection of new Chevy, Buick and GMC vehicles, as well as a wide selection of top-quality used vehicles from the best domestic and foreign auto manufacturers.

Everett Chevyrolet Buick GMC's commitment to customer service was acknowledged in 2010 and 2011 when it earned General Motors' most prestigious award the Mark of Excellence Dealer for Chevrolet, Buick and GMC. Only a select few dealerships every year receive this honor. It's a symbol of Everett Chevy's commitment to exceptional customer service. In addition to the dealership award, many individual Everett employees won Mark of Excellence Performance Rewards.

The awards just keep on coming, for Everett Chevy! In 2012, Everett was named North Carolina's Buick and GMC dealer of the year. This award is given by DealerRater, a third-party provider of dealership information, which features more than 41,000 American and Canadian dealerships.

Of course, it's not just a great sales experience that has everyone raving about Everett Chevy. You'll find top-quality automotive service there as well. They even have one of the rare few General Motors World Class Technicians on staff. The GM World Class Technician program goes beyond the Automotive Service Excellence (ASE) industry training. A GM World Class Technician has to complete more than 540 hours of training, as well as have received their ASE and GM Master Technician certificate, in eight technical categories. There are only 1,884 GM World Class Technicians in the world, and one of them will service your vehicle at Everett Chevrolet Buick GMC!
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