Lenoir NC Buyer Loves Her New Equinox from Everett

by Cathy Gilbert (Lenoir, NC) on May 12, 2013
Salesperson: Justin Phillips
Department: Sales

I just love my new Chevrolet Equinox. Justin Phillips was such a great salesperson. He answered all my questions about all the new features and didn't make me feel dumb for being a woman. Ryan was great and very helpful with all of the Onstar features and all the inside technology of the car and phone system. Cathy Crisp was very nice to work with on all the paperwork that goes with getting a new vehicle. Brent Clark was the best at answering all my quetsions before I was ready to purchase my new car. He is a great asset to your company. Thanks to everyone at Everett! 

Our reply

Cathy,

The entire Everett team appreciates your business and your kind words about your experience here. I always love to hear comments from satisfied customers like you. Enjoy your new Equinox and come back and see us anytime. We are always here to help.

Thanks, Dave Everett

 


Everett is #1

by Mary Kincaid (Lenoir, NC) on May 12, 2013
Salesperson: Justin Phillips
Department: Sales

Justin Phillips went above & beyond to make my experience as good as it was! I drove in one afternoon - spur of the moment - to test drive an Enclave. Justin was "Johnny-on-the-spot," knew we had time restraints & in the little time we had, he let me test drive one & when I told him I wanted to come back at a later date to test drive it at night (and I wanted leather interior which they didn't have), he told me he would call me to make an appointment. Well, when he called me a few days later, he had gotten several leather interior models for me to look at! I was impressed with his initiative & appreciated his doing that. I spent less time at Everett than I have ever spent anywhere else buying a car! Everyone was nice, polite, accommodating and professional! I would recommend Justin #1 and Everett #1!!! Thank you for a great experience...

Our reply

Thank you for your business and your review, Mary! I'm glad that Justin made sure your shopping experience was the best possible. We hope you enjoy your Enclave! Please come back and see us!

Thanks, Dave Everett


Completely Satisfied!

by Bob Johnson (Hickory, NC) on May 9, 2013
Salesperson: Neil Parsons
Department: Sales

We were completely satisified with the process of purchasing our new Buick Enclave...Neil Parsons was great,,,,very professional.

Our reply

Thank you for your business, Bob! We just love hearing that our customers are completely satisfied! That is our goal. We hope you enjoy your new Buick Enclave. Please come back and see us!

Thanks again, Dave Everett


Love How Easy It Was To Buy

by Donna Gatwood (Hickory, NC) on May 8, 2013
Salesperson: Heath McPherson
Department: Sales

Started into buying a new car with dread.  I have never enjoyed car shopping until I found Heath McPherson and working on-line to find what I was looking for.  I have never had such great attention.  He never gave up on finding me a car even though I wasn't sure what I wanted.  Thanks for all the emails he sent and followup.  Saturday I found the car.  2011 Chevrolet Equinox.  Love the car.  Love how easy it was to buy.  Before we left Ryan sat down and explained all the "bells and whistles" to me. Everyone at Everett we worked with was great.  We will always come back to them in the future.


Our reply

We appreciate your business and feedback, Donna. I'm so happy that Health helped you find just the right vehicle. You made an excellent choice with the Chevrolet Equinox. We look forward to continuing to exceed your expecations at our Certified Service & Tire Center.

Thank you again, Dave Everett


Everett Is The Best!

by Brad Cartner (Mocksville, NC) on May 5, 2013
Salesperson: Kris Kerr
Department: Sales

I want to thank the Everett Team for the incredible buying experience last week. I have to say it was like working with family. Kris Kerr, my salesperson, did a fantastic job! I also want to thank Dave Everett and his finance department for their help. I will NEVER go anywhere else for a new or used vehicle. Everett - YOU ARE THE BEST! 

Sincerely,

Brad Cartner
Mocksville, NC 

Our reply

Brad,

Thanks for being a loyal Everett customer! You are like family and we sincerely appreciate your business. I hope you enjoy your Xterra!

See you soon!

Thanks, Dave Everett


Marion NC Couple Pleased With Their New Cruze and Everett Experience

by David M Russell (Marion, NC) on May 2, 2013
Salesperson: Doug Minton
Department: Sales

My wife Amy and I want thank Doug Minton personally. I called Everett Chevrolet on Thursday morning (April 25, 2013) and I got Doug Minton on the line. I told him about the negative experience I went through trying to make a deal with Asheville Chevrolet. It was bad....so when Doug asked me how could help I told him we want a 2013 Chevy Cruze LTZ RS in Atlantis Blue Metallic fully loaded. I told him our desired payment amount and the VIN # of our trade in. Within minutes, I got a phone call that he located the car 250 miles away and a purchase offer that beat Asheville Chevrolet by $2300.00 for the exact same car Asheville's sales manager had located for me without even driving to Everett Chevrolet to show them our trade in. 2 days later (Saturday) Doug had gotten the Cruze LTZ RS we wanted and we made the transaction. We couldn't be more pleased! Thank you Doug and the entire Everett Chevrolet staff involved in our purchasing experience... David and Amy

Our reply

David and Amy,

Congratulations on the purchase of your new Chevy Cruze! We sincerely appreciate your business. I'm glad that you decided to give the Everett team the chance to get you the car you wanted at a great price. Enjoy the new Cruze and come back and see us!

Thanks, Dave Everett


Great Dealership, Even Better People!

by Brian Swanson (Kings Mountain, NC) on May 1, 2013
Salesperson: Brent Clark
Department: Sales

My daughter and I decided to visit Everett Chevrolet last Friday to look at a 2013 Camaro she found on the Internet - it was about an hour drive for us so not too far away but we had several Chevrolet dealers that were closer.  We were looking to buy but we were also shopping dealerships - another dealer had the exact same Camaro.  We worked with AJ Bazzle and Brent Clark and purchased the car the same day (needless to say, we never made it to the other dealership).  This was my daughter's graduation present and her first time buying a car and I must say we were both extremely impressed with the staff at Everett.  AJ and Brent worked with us to get a price we were comfortable with and they were very fair with our trade.  We rode home that afternoon with the top down in a 2013 Chevrolet Camaro convertible and my daughter was extremely happy - cannot put a price on that! 

I will go back to Everett the next time we are car shopping and have already recommended them to a friend.  Great dealership and even better people. 

Our reply

Thank you for your business, Brian! I am happy that we played a small part in making your daughter's graduation such a special and memorable experience. She will love that Camaro! Congrats and best wishes to your daughter. We hope you will come see us again the next time you are car shopping.

Thanks, Dave Everett


Knoxville TN Customer Will Definitely Buy From Everett Again!

by Gabe Collier (Knoxville, TN) on April 26, 2013
Salesperson: Tom Bush
Department: Sales

What an experience! Truly the best car buying experience I have ever had. Tom Bush took care of everything. I was over three hours away and never worried about a thing. They even delivered the 2012 GMC Acadia to our door. I will definitely buy from Tom again! You will not go wrong using Everett Chevrolet!

Our reply

We appreciate your feedback, Gabe! It's great to hear that we gave you your best car buying experience. That's our goal! Please tell your friends and family in Knoxville to give Everett the opportunity to earn their business.

Enjoy your new ride!

Thanks, Dave Everett


Great Experience at Everett!

by Peggy Greer (Blowing Rock, NC) on April 18, 2013
Salesperson: Tom Bush
Department: Sales

GREAT EXPERIENCE !!!

“I cannot say how pleased I have been with my total experience at Everett Chevrolet. I knew I was going to buy a new car and was set on a Kia Sorento and had been for over a year. I was waiting for their new model to come out. I chose the Kia because of gas mileage ratings and size. My husband suggested that I at least would consider another vehicle so I checked gas mileage on other brands to see if any compared. To my surprise, the Equinox and Terrain had jumped ahead of the Kia Sorento so I decided to try them. After going to two other dealerships I contacted Everett by email. Tom Bush contacted me immediately and was warm and gracious and not pushy. He seemed genuinely eager to help me find the right car. I was up front with him telling him that I was also interested in the Sorento. He had no problem with that. I went to see him and drove the Equinox. Tom's manager, Jeff Phillips, came in and spoke with me and then I spent time with Ryan Hoke who showed me more details in the car. Based on what I told Ryan and Tom regarding interior colors, they asked me if I would be interested in a Terrain as it had the exact combination I wanted. They found the exact car for me and worked out all the details. The finance manager, Ron Powell, worked out the financing details perfectly for me. Upon delivery, Tom was with me the whole way answering any other questions and attending to details like ordering me an extra key from the parts department and a heavy duty cargo mat that is a must for me. Ryan spent an hour showing me everything on my new Terrain. He was patient and knew the car inside and out. I love it and the experience was terrific! I would recommend the dealership and personnel to everyone.”

Our reply

Thank you, Peggy. You definitely made a great choice. We appreciate your business and hope you will tel everyone you know that Everett is a good place to shop and buy a vehicle.

Thanks again, Dave Everett


Everett Chevy Makes Buying Over the Internet Easy and Hassle-Free

by Casey Harris (La Grange, NC) on April 8, 2013
Salesperson: Tom Truitt
Department: Sales

This was my first experience buying not only a used truck but buying one over the internet. I searched the internet a few days and kept getting ads for Everett Chevrolet, so I googled it to see how far it was. On Sunday evening I emailed the website asking about one of the trucks I saw on the site. Tom was extremely quick responding to my email and he immediately called me to be more personable with what I was wanting/looking for in my new "used" vehicle. Tom was truthful throughout the whole transaction, assisted me through the entire process, and made this an enjoyable buying experience. We got all the paperwork done over the internet and phone on Monday. Then Tuesday morning I drove 4hrs to Hickory and picked up the truck of my dreams without a single headache. I never thought buying/trading a truck could be so easy over the internet. Thanks Tom, I will send everyone I know your way.

Our reply

Welcome to the Everett family, Casey! Congrats on the purchase of your "new" used truck! We strive to make purchasing a vehicle as simple and easy as possible, no matter where you live. I'm happy to hear that you enjoyed the Everett internet shopping experience. Please send your friends and family to see us and we'll take great care of them too!

Thanks, Dave Everett


Lenoir NC Car Shopper Finds The Perfect Ride at Everett

by stacey harmon (Lenoir, NC) on April 4, 2013
Salesperson: Tom Bush
Department: Sales

Was looking for slightly used newer model car. Been to different car lots and different cities. Just happened to see a car the make I was looking for in a parking lot and seen the Everett sticker on it. So decided to drive thru. Found exactly what was looking for and even a better color that I had ever seen in that style. Called Monday and asked for a salesperson for info and got Tom Bush. He answered my questions and was waiting on me when on way to look at car. Was not even expecting to make a deal that day, he made me such a good offer I was signing papers before I left . Have never done that, normally have to go home and think about it. Was at a great interest rate that I didn't think possible for a preowned car. Love my car and the great gas mileage. Tom got everything I asked for and was even going beyond to make it easy decision for me.

Our reply

We appreciate your business and your feedback, Stacey. I'm happy that you decided to check out our selection of vehicles. I'm even happier that you found just the right car for you. Enjoy your Fusion!

Thanks, Dave Everett


Special Thanks to Everett Chevrolet Buick GMC

by Thomas C. Gibson (Stanley, NC) on April 4, 2013
Salesperson: Heath McPherson
Department: Sales

We purchased a used 2009 GMC Sierra pickup, and couldn't be more pleased with it. We drove from Stanley, N.C. to Hickory to trade, and it was well worth the trip. My wife and I had a very pleasant experience at Everett Chevrolet. Special thanks to Heath McPearson, and Cathy who took care of everything. Thanks to all of you at Everett Chevrolet, you will see us the next time we need to buy another vehicle.

                                                                                Thank You,

                                                                                 Thomas & Ann Gibson








 

Our reply

Welcome to the Everett family, Thomas and Ann! I'm happy that your trip to Hickory was well worth it and you went home with the right truck for you. We look forward to helping you again in the future.

Thanks, Dave Everett


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About Everett Chevy

Everett Chevrolet Buick GMC was founded in 1967 to serve the greater Hickory area. Family owned and operated for more than four decades, Everett offers customers the best selection of new Chevy, Buick and GMC vehicles, as well as a wide selection of top-quality used vehicles from the best domestic and foreign auto manufacturers.

Everett Chevyrolet Buick GMC's commitment to customer service was acknowledged in 2010 and 2011 when it earned General Motors' most prestigious award – the Mark of Excellence Dealer for Chevrolet, Buick and GMC. Only a select few dealerships every year receive this honor. It's a symbol of Everett Chevy's commitment to exceptional customer service. In addition to the dealership award, many individual Everett employees won Mark of Excellence Performance Rewards.

The awards just keep on coming, for Everett Chevy! In 2012, Everett was named North Carolina's Buick and GMC dealer of the year. This award is given by DealerRater, a third-party provider of dealership information, which features more than 41,000 American and Canadian dealerships.

Of course, it's not just a great sales experience that has everyone raving about Everett Chevy. You'll find top-quality automotive service there as well. They even have one of the rare few General Motors World Class Technicians on staff. The GM World Class Technician program goes beyond the Automotive Service Excellence (ASE) industry training. A GM World Class Technician has to complete more than 540 hours of training, as well as have received their ASE and GM Master Technician certificate, in eight technical categories. There are only 1,884 GM World Class Technicians in the world, and one of them will service your vehicle at Everett Chevrolet Buick GMC!
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