I purchased a used 2009 Chevrolett 1500 Silverado pickup from Everett and once I got it home under flourescent lighting in the garage, I noticed someone had tried to rub out some marks on the hood and side.  The result was a number of fine scratch marks in the clear coat that could only be seen in the proper light.  I called Everett and was put into contact with Tina Lynch.  I sent them pictures and asked to bring the truck in early in the morning and wait for it as I live 1.5 hours away.  I also asked that they check the front end.  Tina recommended that they come and get the truck and leave me a replacement car so they could keep the truck as long as needed to "do the job right".  They sent the driver out with a replacement car and picked up the truck.  Tina checked it over again the next morning to make sure all the marks were buffed out and the front end checked out okay.  The job was excellent and the service was exceptional!  Plus, they filled the truck up with a tank of gas!  Thank you Tina, and thanks to your team at Everett!

I have a 2009 Saturn Aura and have been coming to Everett Chevrolet since Saturn decided to close the doors.  The organization is top notch!  Be it the person on the phone, the service advisors (Jeff), the office personnel or the mechanics - each is professional, courteous, and highly proficient.  I feel welcome each time and enjoy the comforts of the waiting room (TV, coffee, hot chocolate, etc.).  Thank you Jeff and Everett Chevrolet!

Having struggled for some months with "hard shifts" that only occurred after having driven for some miles on my '99 Regal, I took it in to Everett for troubleshooting and repairs.  They took careful notes of symptoms and were great to work with.  They found the problems quickly and updated me by phone before proceeding.  I was a bit taken back at the cost, but I'm an older guy and everything seems to cost too much.  They were much quicker in completing all the work than I expected (all done in two days).  The real joy was taking it out and driving.  I was a bit skeptical (having had others try to fix it without any success).  The difference was dramatic--like driving a new car and much better than it has ever driven.  They delivered!  I'll remember.

Many thanks to Mr. Richards in Service for his stellar customer service.