Everett's Excellent Customer Service Surpasses Expectations

by Kyle Gahagan (Moravian Falls, NC) on February 19, 2011
Salesperson: Rusty Lutz
Department: Sales

I recently purchased a vehicle from Everett Chevrolet. I had attempted to purchase the same type of vehicle from a dealership elsewhere and was having the worst time. I saw this vehicle on the website and decided to call. Rusty answered my questions and asked that I come in. The service at Everett surpassed that of the other dealership so I decided to buy my vehicle from them. The process was relatively easy and Rusty worked with me through the process. I have bought 5 vehicles in the last 3 years and this, I have to say, was the best experience.  To top it off after taking the vehicle home I noticed that the rear lift gate was rubbing against the bumper and when I closed it, this left a long scratch in the bumper. I brought it back and Rusty had the gate readjusted but to my surprise he had their body shop repaint the bumper. Most dealerships would have simply applied the nailbrush touch-up paint and left it be. They went above and beyond. I highly recommend this dealership.

Our reply

Hi Kyle,

Thank you for your business and for leaving us a review. I am happy to hear that our team took such great care of you and your new vehicle. If there is ever an issue, we certainly do everything possible to make sure our customers are completely satisfied with their Everett experience.

Please come back and visit us!

Thank you, Dave Everett


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